Workshops are offered throughout the academic year by the Office of Information Technologies and are available to PSU faculty, staff, and students at no cost. To register for classes, send email to mluebke@pdx.edu with the class and date you would like to register for. Please contact the workshop instructor if you have any questions.
Need directions? Please refer to the building locations for more information about where the workshops are held.
The User Support Services Helpdesk at Portland State University is the first stop for Faculty, Staff, and Students needing assistance with PSU technology resources. Helpdesk technicians are available to support and troubleshoot accounts and network connectivity for students, and provide in-depth hardware and software support for staff and faculty members. If you have questions, the Helpdesk has the answers!
Dell has created a web site for Portland State Staff, Faculty and Students to utilize for personal purchases that may include educational discounts.
PSU does not hold a contract with Dell to maintain this discount or guarantee their product or promotions in any way. To access Dell's PSU discount side, follow the link below.
If you are visiting campus for a short period of time on PSU-related business and need only wireless access, you may visit the USS Helpdesk during normal business hours in Smith Memorial Student Union Room 18, and a temporary wireless account can be created for you. Please bring a photo ID.
This form is to be filled out to authorize Portland State University Networking & Telecom Services to enter housing to do repair work on internet, phone or cable services.
Data Warehouse BI Query articles
Here are the Handouts used in BI Query training
Data Warehouse BI/Query Class One Handout
Data Warehouse BI/Query Class Two Handout
When departments need to order specific computer hardware, software, or printers; contact User Support Services to consult with USS staff or refer to this web page for requirements. USS has access to discounted pricing from certain vendors, which departments can utilize as new purchases become necessary. For evaluations and vendor recommendations, please call the User Support Services at 503.725.HELP.
Below are USS recommended minimum hardware configurations for computers and printers.
Minimum Windows Hardware
This article will describe the process of creating a new ODIN account using the Odin Account Manager (OAM) system. OAM serves as a centralized account management site where you can create your account, change your password, and manage your mail options. Faculty and Staff will now be able to update their PSU Directory information directly though OAM.
This form is to be filled out in order to request virus/malware removal from a personal computer.
