Unfortunately, computer crackers have developed methods for discovering simple passwords. For this reason, the new password you enter is checked. If it is not complex enough, you are asked to think of another one. You are also encouraged to change your password on a frequent basis. Your password must meet the following criteria:
This article will describe how to use the ODIN Account Manager (OAM) system to manage your ODIN account. OAM allows you to synchronize your ODIN account with your PSU Information System (Banweb) login, so that you may use one username and password to access all PSU computing resources. If you ever forget your password, OAM also has a handy 'Forgot Password' feature that will allow you to reset your own login information from any computer 24/7, without having to verify your identity with the User Support Services Helpdesk.
Method 1: Phone Call during business hours
As of February 2009, the Helpdesk will now accept phone calls from users during business hours to have their identity verified by one of the Helpdesk Staff members. Users will be asked to provide their Social Security number, birthdate and PSU ID# for any Odin, Banweb and OAM password resets and Odin activations. During non-business hours, users can get their account password reset or activated via the two methods below.