Single Click is a screen sharing application that allows a help desk technician to remotely interact with your desktop. Please contact the help desk before launching a remote session, as the technician's software must be in listening mode before contact can be made. Additionally, the technician may resolve your question without the use of remote software.
You can revoke control by right clicking the icon in your system tray (bottom right corner of the desktop near the clock).
Please do not move the mouse while the technician is in control or it will cause the program to behave very slowly and could cause them to inadvertently click on something, slowing your support call.
For questions or suggestions, contact the Helpdesk at 5-4357 (5-HELP) or help@pdx.edu
